Build Video Social Proof into your customer journey. Have your customers show that they received your product and share how they use it to register for your warranty. Have them begin their experience with you in a much more engaging way. Here are a few examples of how our customers are using VideoPeel:
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1) Warranty Registration
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After a customer receives your product, have them register for your warranty by submitting a video confirming that they have your product. You can also ask them to show how they use it and how well it's working. Let them feel like you care; you will be building a community with your customer from the start.
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2) Verify Claims and Exchange/Refund Requests
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Before you issue an exchange or refund, request your customers to submit a video showing their issues with the product—this way, your customer support team can make proper decisions on how to address each request.
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