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Voice of the Customer

Learn how your customers are doing by capturing the voice of the customers through video.

Patrick Tedjamulia avatar
Written by Patrick Tedjamulia
Updated over 9 months ago

Today, businesses need to understand the pulse of their customers, their teams, partners, and the greater community to serve them better. Allow your management and executive team to see firsthand how their customers are feeling, what they are seeing, and what they are doing. See a few examples below:

1) Voice of the Customer

You have a planning meeting coming up and need to represent your customer's voice. So what are you going to do? With VideoPeel, you can enable your team to quickly get a pulse of your customer through Video Social Proof. First, capture your customers' feelings and experiences; then, with VideoPeel's customizable video landing page, easily create a compilation of all the videos you wish to present.

2) Video Stories

You are presenting the buyer's journey to your product team; as a research team, you want to best showcase the reality behind the buyer's journey. What are you going to do? With VideoPeel, you can capture the entire buyer's journey from the buyer's perspective. Show your product and management teams the point of view of your customer. And with VideoPeel video landing pages, automatically stitch your videos together so they can play in a story format.


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